The Cost of Interrupted Work: More Speed and Stress

Peer-Reviewed Study · Gloria Mark, Daniela Gudith, and Ulrich Klocke · 2008

The peer-reviewed experiment found interrupted tasks completed faster without quality loss, but with greater stress, frustration, time pressure, and effort.

Our data suggests that people compensate for interruptions by working faster, but this comes at a price: experiencing more stress, higher frustration, time pressure and effort.

Abstract

The peer-reviewed experiment found interrupted tasks completed faster without quality loss, but with greater stress, frustration, time pressure, and effort. The 23 minutes 15 seconds figure was not located in this paper.

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